The distribution of new green bins for organic waste recycling will be rolled-out by route. If you have received a new green container, you have the option to exchange the container for a different container size. Requests for an exchange/ swap-out must be submitted within 14 calendar days of receipt, and the container must be in new and un-used condition. The Environmental Services Department will remove and replace the initial delivered container There will be no additional fees for exchanges requested within the 14-day exchange window.
Please wait 24 hours to request a green container exchange online. In the case of a Friday green container delivery, please wait until the next business day to request an exchange.
For exchanges after 14 days, customers must conduct in-person at the Environmental Services Department’s Collections facility at 8353 Miramar Place, weekdays between 8:00 a.m. and 4:00 p.m. The organic waste green container must be in new and unused condition. If you cannot conduct an exchange in-person, please contact ESD at the contact information below.
Requesting an organic waste green container exchange online is a five-step process:
1. Navigate to the Get It Done Green Organics Container Size Exchange Request page.
2. Address Search: Search for your address. Select and confirm the service address at which the exchange should occur.
Please note: Only addresses that are on an Organics route and are within the 14-day exchange window will be eligible.3. Enter Contact Information: Please enter your contact information.
4. Choose Containers: Select the new container size and enter the container serial number of the organic waste green container you wish to exchange. This serial number can be found on the front of your container above the barcode. ESD offers 95-gallon, 65-gallon, and 35-gallon green container options.
5. Verify: Please verify and certify the information in order to submit your request for exchange. You see a confirmation screen and your request will be processed by ESD. You will receive a separate confirmation email once the request is approved.
For any questions or issues, please call 858-694-7000 or email trash@sandiego.gov .