Torrey Pines State Beach
Photo by Luis Peraza
Forgot your password?
Login to your account to continue.
Not registered? Create an account now to track all of your logged issues
To create an account that will allow you to receive follow ups and track your reports, provide your contact information and create a password below.
Error! Please fill out missing fields below.
Click the Create an Account button to create an account and continue.
Enter your username to receive a password recovery email.
Return to the login screen
Success! Your account has been created.
Click Next to continue to the report verification screen.
How long do problems take to be resolved?
Public (City-maintained): 6 days Private Property: 223 days* *involves a code enforcement investigation
Graffiti response time varies based on what type of property the graffiti is located on. Graffiti located on commercial property can require code enforcement, which adds time to the process. After receiving approval from a residential (less than 4 unit) property owner, the City partners with Urban Corps to help remove graffiti. Note: Companies are responsible for painting out graffiti on their assets, such as utility boxes and dumpsters. Reports may be referred to the responsible party to be addressed.
Depending on the type and location of illegal dumping, this type of report may take less than a week or up to 6 months to resolve, if code enforcement actions are involved. Reports of Illegal Dumping associated with Homeless Encampments should be submitted under the “Homeless Outreach / Encampment” reporting option and may incur additional delays if submitted as “Illegal Dumping.”
5 days* *when not associated with a known route delay
Learn more about Collection Service Impacts. Missed trash/recycling container pickups need to be reported to the Environmental Services Department no later than 5 p.m. on the following day after the missed collection to get return service. If container was tagged, please refer to the information left by the driver on the tag and correct the issue.
Timeframes are not provided for this service.*
*Parking zone violation reports are closed in Get It Done after the information is entered into the Police dispatch system.
Monitored Monday – Friday, 7 a.m. – 5:30 p.m. For urgent issues outside of this time frame, please call (619) 531-2000. If this is an emergency, dial 9-1-1.
Both riders and operators must follow regulations and rules related to Shared Mobility Devices. Learn more about the City’s shared mobility devices program.
Learn more about what happens when a homeless outreach / encampment is reported. Visit the City's Homeless Strategies & Solutions Department website for more details.
Report an Issue Today