Get It Done allows you to report a non-emergency concern involving a need for homeless outreach or an issue related to an encampment. Encampments could be a temporary dwelling and/or an accumulation of belongings blocking a sidewalk or located within public open space or private property. Encampments may be occupied or unoccupied.

As always, emergencies should be reported to 9-1-1. Other police-related non-emergencies should be reported to the San Diego Police Department (SDPD) at 619-531-2000.

If you are experiencing homelessness, you can access resources by dialing: 2-1-1 by phone or visiting 211sandiego.org.

Depending on whether people are present, your report will be forwarded to the Neighborhood Policing Division (NPD), the Environmental Services Department (ESD) and/or homeless outreach specialists, as appropriate. NPD team members will respond to reports that indicate people are on-site. ESD team members will respond to reports that indicate people are not on-site and may require cleanup. Homeless outreach specialists receive reports and plan outreach activities based, in part, on data from Get It Done reports to help inform regional outreach efforts and may be contacted directly from NPD team members to offer assistance, such shelter placements and additional resources to help unhoused persons off the streets and into the path of self-sufficiency.

Typical outcomes for this type of report include services being offered to any people present, connection to a homeless outreach specialist, enforcement action, or movement of the encampment.

Learn more on the City's Homeless Strategies & Solutions department website.